Protecting People in the Digital Age.

CMU MHCI Capstone with Consumer Reports: Embracing the transition to a digital marketplace and envisioning enhanced consumer protection.

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Negotiation Helper

Strengthening your customer service calls with real-time tips.

Flagging deceptive company policies and giving actionable recommendations.

Engage the smart agent on command for it to inform, guide you through troubleshooting, and even submit service requests on your behalf.

Providing guided assistance or acting on consumers’ behalf upon point of frustration.