Scaling Support with The Mentoring Partnership

We embarked on an exploratory journey to identify areas of opportunity for using technology to enhance TMP’s service value. We dove into internal operations while also engaging with their clients to discern user needs and pain points.

Through our interactions and research, we uncovered recurring challenges for TMP’s small staff team, particularly in areas where technology could play a transformative role. 

We are a team of Human Computer Interaction practitioners! For our MHCI Capstone Project, we partnered with The Mentoring Partnership for the spring, and are continuing this collaboration into the summer.