My study focuses on how we can design technologies to encourage individuals to engage proactively and become a pro-social actor in online communities. Expressing and feeling empathy in conversations can be a powerful motivating factor for people to engage in social activity. I believe that effective representation of contextual information can facilitate effective communication among people with the help of mediated technologies.
As a postdoctoral researcher at Carnegie Mellon University, I am currently working on a project aimed at preventing hospital readmission for cardiac patients. I investigated whether elders can self-monitor their vital signs at home using consumer health products and whether they could comply with their treatment plan successfully after being discharged from hospital care.