How does it work?


1

Place order

User places an order for the clothing item he or she desires.


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2

Track location

The user can have their location tracked, so the item can be delivered to him or her directly.


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3

Try on

The user can try on the clothing item in the comfort of his or her own home once the item is delivered.


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4

Return or exchange

After trying the item on, if it does not fit, then the shopper can return the item or exchange it for a size up or down.



Shoppers feel return is a hassle. They resent the process of mailing involved in delivery, exchange, and return when online shopping. This instant delivery option cuts out mailing and makes these processes faster and more convenient for shoppers.


If you were to implement it...

Make it fast.

People enjoy having the mailing process in delivery and return made faster and more convenient.

Take away the social burden.

People enjoy having the mailing process in delivery and return made faster and more convenient.

Make it fun.

People like the novelty of drone delivery. It may also be cheaper.

Keep it transparent.

Shoppers like to know when their location is being tracked.


Alternatives

2016-2017

Deliver items by Uber and allow exchange with one size up and one size down.

2017-2019

Deliver items by driverless car.

2019-2022

Deliver items by drone.