CMU MHCI 2023 X InQ Services

CMU MHCI 2023 X InQ Services

Know your space,
Own your space.

Increase troubleshooting confidence in facilities management

Detect

Detect

Analyse

Analyse

Locate

Resolve

Locate

Resolve

Resolve

Smart sensors & Outdated Systems

“The ability to be able to aggregate sensor information is so difficult since you have to monitor so many different systems”
– Facilities manager at Carnegie Mellon University

Smart sensors & Outdated Systems

“The ability to be able to aggregate sensor information is so difficult since you have to monitor so many different systems”
– Facilities manager at Carnegie Mellon University

Smart sensors & Outdated Systems

“The ability to be able to aggregate sensor information is so difficult since you have to monitor so many different systems”
– Facilities manager at Carnegie Mellon University

Troubleshooting is like a guessing game

Troubleshooting is like
a guessing game.

Lack of Interoperability

Lack of interoperability between softwares to effectively manage alerts

Lack of Clarity

Lack of comprehensive oversight of problems and root causes

Lack of Information

Lack of information about the location of broken equipment

High Volume of Alerts

Lack of actionable alerts to make sense of incoming requests

How might we

How might we

make troubleshooting in facilities management more efficient?

make troubleshooting in facilities management more efficient?

make troubleshooting in facilities management more efficient?

How might we

Take control of your space

Take control of your space

We collect data from multiple platforms and provide a complete picture for problem analysis and troubleshooting.

We collect data from multiple platforms and provide a complete picture for problem analysis and troubleshooting.

WEBSHOP
WEBSHOP

Promote Actionability

Make alerts more actionable by relating them to users’ supervised zones on campus.

Encourage Curiosity

Provide root causes as reference to empower users to troubleshoot efficiently.

Harness Spatial Awareness

Provide important spatial information to reduce the time to navigate and locate devices.

Promote Actionability

Make alerts more actionable by relating them to users’ supervised zones on campus.

Encourage Curiosity

Provide root causes as reference to empower users to troubleshoot efficiently.

Harness Spatial Awareness

Provide important spatial information to reduce the time to navigate and locate devices.

Promote Actionability

Make alerts more actionable by relating them to users’ supervised zones on campus.

Encourage Curiosity

Provide root causes as reference to empower users to troubleshoot efficiently.

Harness Spatial
Awareness

Provide important spatial information to reduce the time to navigate and locate devices.

Some of our features

Alert Management

Facility managers experience alert fatigue due to overwhelming numbers of alerts

Troubleshooting

Current software lacks a holistic view of the different systems for troubleshooting

Sensor data

Sensor data should offer actionable information & insights

Documentation

Disorganized data documentation leads to operational inefficiencies

Anomaly detection

All your ads stats in one clear overview.

Augmented Reality

Powerful tools to learn from your data lake.

What our users have to say

What our users have to say

“You are more informed; this tool prepares you more. It’s a great tool to cut time down.”

Devin. W

Director of Facilities at Chatham University
A man sitting on stairs.
A man working behind a laptop.
A man looking at code.
A few people having a meeting.
Two people collaborating behind a laptop.

“You are more informed; this tool prepares you more. It’s a great tool to cut time down.”

Devin. W

Director of Facilities at Chatham University

“You are more informed; this tool prepares you more. It’s a great tool to cut time down.”

Devin. W

Director of Facilities at Chatham University

InQ x MHCI