Leveraging the capabilities of AI, LLMs, and cloud technologies, Negotiation Helper enables real-time policy alerts upon potential violation by company customer service, post-call tips to strengthen argument and advocacy, and centralizing businesses’ contact channels and call history for readily access.

Policy Assistant flags dark, deceptive patterns and predatory policies to the user, explains policy implications in a clear, comprehensible manner, and provides actionable advice and recommendations. It can be initiated by the user through their phone’s Control Center of their phone, granting access to the content that the user is currently viewing.

The CR Wallet stores users’ products along with their respective policies and terms of service by allowing the user to connect to their Consumer Reports account, or other online retail accounts via a user opt-in. Engage the LLM smart agent on command, enable it to inform and guide you through troubleshooting, and even submit service requests on your behalf.

Using web analytics, the frustration helper predicts moments of frustration when consumers are looking for answers on a company's customer service webpage. It then preemptively informs, guides, and acts on users' behalf to solve their product/service issues.