Analyze your situation and identify relevant policies and arguments to strengthen your case.
Empower you to negotiate with companies directly by providing policy-backed talking points.
Access a detailed breakdown of the call, including the outcome, next steps, and a full transcript for your reference.
Receive pre-populated, policy-backed arguments directly in your text-box when engaged in a live chat with customer service via Apple iMessage Business Chat.
Need to email a company? FairPlay drafts compelling emails using details of your issue and company policy clauses. Simply review and press send within FairPlay mobile app!
Tired of long hold times? FairPlay analyzes wait times and resolution rates to find the best way (chat, phone, email) to connect you with a product company's customer service team.
Enjoy premium capabilities with Consumer Reports membership where we
FairPlay acts on your behalf, contacting customer service and negotiating with them using your approved script.
Receive updates and decision checkpoints throughout the customer service interaction.
FairPlay handles the tedious and potentially frustrating customer service interactions, freeing up your time and energy.
Provides tools and knowledge to fight for fair treatment.
Breaks down complex policies and facilitates effective communication with companies.
Handles tedious tasks like contacting customer service and negotiating. FairPlay also recommends you the quickest channel to reach a specific company.
FairPlay adapts to your preferred channel (phone, chat, email) and offers customized arguments and talking points based on your issue and the relevant company policies.
Increases your chances of getting the desired results from companies.
