Did you know?

85%
of Americans have experienced a hidden or unexpected fee for a service.

Consumer Reports. (2023, February 8).
‍Consumer Reports urges the FTC and Congress to ban costly junk fees.

Designed from YOUR lived experiences.

FairPlay is created with your needs in mind. We heard you loud and clear: customer service can be a real hassle. It's time-consuming, overwhelming, and stressful. You prefer to avoid it altogether and have someone else manage it for you instead.

“I know it’s too much to ask for, but like in an ideal scenario, I'd call Consumer Reports saying: ‘I have this issue. I don't want to deal with it. Can you do it.’ And then they have a CR representative of me that gets it done.”

You also told us that you do not want to be supervising the agent. Instead, you'd rather be kept in the loop and making key decisions while the AI agent acts on your behalf.

“I wonder if I have to be on this call, or could I just get the transcript after? I would like little checkpoints before or confirmation along the way to know the agent is not going rogue, so I don't need to be on the phone.”

We heard you. That’s why we made it easy for you.

Tested with

40 Consumers

Backed by

8-month Research

Still waiting for a rep to come before spending another hour getting your issue fixed?

FairPlay makes the call for you, so you can sit back and focus on more important stuff. No more procrastinating calls. (Yeah, we know you do.)

Collecting receipts and hunting down customer service numbers? Sounds like headache.

We gotcha. All-in-one company contacts and your order details storage. Come into the call focused with all that you need.

Centralized secure storage for order details
Smart channel recommendations to reach customer service in the most efficient way possible
Accessible customer service channels connected to your purchase

pre-call/during-call card of order details from centralized purchases, and centralized company contact channels

Sometimes you just don’t know how to advocate for yourself… Because who actually reads the fine print?

FairPlay knows these company policies by heart (if it has one). We let you know exactly what clause you need, exactly when you need it.

CR proprietary AI trained with company terms and conditions
Providing policy-based tips to advocate for your refund, return or all those requests
Multi-channel support to help you advocate for yourself on any medium (chat, call, email)

We Took Your Feedback to Heart.

That's why our service is designed to:

Handle the hassle for you

Spare the return policy confusion, endless calls, and repetitive explanations. FairPlay calls customer service on your behalf.

Keep you informed, not involved

You choose how involved you want to be. Get clear summaries and updates so you know exactly what's happening.

Give you the final decision

The final decision is always yours. You approve any actions the agent takes, ensuring you stay in charge.

So Cable, So Simple.

Get negotiation tips, policy insights and CR recommendations tailored to your case.

CTA buttons of FairPlay do it for me and do it myself with tips provided by FairPlay

Tap to let FairPlay AI agent call customer service for you.

Advanced LLM Capabilities

FairPlay reads and understands complex policies and your needs and concerns, providing you with relevant information that helps you strengthen your case.

Conversational AI Chamption

No more frustrating phone calls or endless emails. FairPlay interacts with businesses directly, saving you valuable time and emotional strain.

Did you know?

85%
of Americans have experienced a hidden or unexpected fee for a service.

Designed from YOUR lived experiences.

“I know it’s too much to ask for, but like in an ideal scenario, I'd call Consumer Reports saying: ‘I have this issue. I don't want to deal with it. Can you do it.’ And then they have a CR representative of me that gets it done.”

“I wonder if I have to be on this call, or could I just get the transcript after? I would like little checkpoints before or confirmation along the way to know the agent is not going rogue, so I don't need to be on the phone.”

We heard you. That’s why we made it easy for you.

40 Consumers

8-month Research

Still waiting for a rep to come before spending another hour getting your issue fixed?

Collecting receipts and hunting down customer service numbers? Sounds like headache.

Sometimes you just don’t know how to advocate for yourself… Because who actually reads the fine print?

We Took Your Feedback to Heart.

Handle the hassle for you

Keep you informed, not involved

Give you the final decision

So Cable, So Simple.

Advanced LLM Capabilities

Conversational AI Chamption

Choose The Plan You Need.

Interested in on how we designed FairPlay?

Did you know?

85%of Americans have experienced a hidden or unexpected fee for a service.

Designed from YOUR lived experiences.

“I know it’s too much to ask for, but like in an ideal scenario, I'd call Consumer Reports saying: ‘I have this issue. I don't want to deal with it. Can you do it.’ And then they have a CR representative of me that gets it done.”

“I wonder if I have to be on this call, or could I just get the transcript after? I would like little checkpoints before or confirmation along the way to know the agent is not going rogue, so I don't need to be on the phone.”

We heard you. That’s why we made it easy for you.

40 Consumers

8-month Research

Still waiting for a rep to come before spending another hour getting your issue fixed?

Collecting receipts and hunting down customer service numbers? Sounds like headache.

Sometimes you just don’t know how to advocate for yourself… Because who actually reads the fine print?

We Took Your Feedback to Heart.

Handle the hassle for you

Keep you informed, not involved

Give you the final decision

So Cable, So Simple.

Advanced LLM Capabilities

Conversational AI Chamption

Choose The Plan You Need.

Interested in on how we designed FairPlay?

85%
of Americans have experienced a hidden or unexpected fee for a service.