University of Pittsburgh Intranet Project

Research

Competitive Analysis: This method was a fast and easy way to establish a starting point and a source for good ideas.

• Competitive analysis summary (PowerPoint - 214K)

Contextual Inquiry and Interviews: We looked at people in their work environment including administrative staff, faculty, and students. The models we created helped us identify breakdowns in current practices and opportunites for design.

• Consolidated Models
• Consolidated Work Flow model (GIF - 82K)
• Consolidated Cultural model (PDF - 55K)
• Consolidated Physical model (PDF - 33K)
• User 1 Models
• Work Flow model (PDF - 41K)
• Cultural model (PDF - 26K)
• User 2 Models
• Work Flow model (PDF - 49K)
• Cultural model (PDF - 38K)
• Physical model (PDF - 35K)
• User 3 Models
• Work Flow model (PDF - 8K)
• Cultural model (PDF - 29K)
• Physical model (PDF - 28K)
• User 4 Models
• Work Flow model (PDF - 67K)
• Cultural model (PDF - 26K)
• Physical model (PDF - 10K)
• User 5 Models
• Work Flow model (PDF - 51K)
• Cultural model (PDF - 31K)
• Physical model (PDF - 10K)
• User 7 Models
• Work Flow model (PDF - 48K)
• Cultural model (GIF - 31K)
• Physical model (PDF - 34K)
• User 8 Models
• Work Flow model (PDF - 31K)