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Qing Xiao

Human-Computer Interaction Institute

Qing Xiao

Advisors

Hong Shen

Hi! I’m Qing Xiao, a PhD student at the Human-Computer Interaction Institute (HCII) in the School of Computer Science at Carnegie Mellon University (CMU). During my PhD, I investigate how various professionals and organizations engage with emerging technologies, such as generative AI, algorithms, robotics, and agents, through computational, experimental, survey-based, and qualitative methods. My work examines the sociotechnical practices and implications of these technologies, aiming to understand how emerging technologies reshape collaborative work and organizational communication. In parallel, I build interactive tools and computational systems that support collaborative work and enhance human-AI interaction, and I engage in speculative design to explore future-oriented possibilities and inform more human-centered visions of technological collaboration.

Before joining CMU, I earned my MSc from the Oxford Internet Institute at the University of Oxford and a BA in Communication with a minor in Human-Centered Design from the Communication University of China (CUC). I also participated in the CUC-Missouri BA joint program, receiving training from the Missouri School of Journalism at the University of Missouri-Columbia. I previously worked as a journalist and research fellow for several news organizations, such as the Financial Times. A fun fact is that I also served as the core director for two well-known TV programs in China and as an video editor for several documentaries in the China Science Communication series (Kepu Zhongguo).

Research Interests

Social Computing; Human-Computer Interaction (HCI); Algorithmic Fairness, Accountability, Transparency, and Ethics (FATE); Future of Work; Technology, Labor and Management Studies; Sociology of Work; Organizational Communication and Technology; Computer-Mediated Communication; Human-AI Communication; Information and Communication Technologies (ICTs); Interactive Systems Design