Human-Centered AI
Artificial Intelligence (AI) brings amazing capabilities and challenging risks. Human-centered AI (HAI) works to maximize AI’s benefits and minimize its harms by attending to AI capabilities and their impact on users, service providers, impacted stakeholders, and society at large. This area of research:
- Improves AI innovation processes to reduce project failure and bad outcomes
- Creates new methods for people to interact with computing systems
- Advances AI Literacy
- Informs policy and the regulation of AI systems
- Improves how innovators can team with AI to co-innovate
Machine Learning (ML) is a subset of artificial intelligence (AI) that involves training algorithms to learn from and make predictions or decisions based on data. Applied ML in the context of HAI focuses on designing AI systems with human needs, behaviors, and social contexts in mind.
Students who want to learn more about HAI might be interested in the following HCII courses:
- 05-317/05-617: Design of AI Products and Services
- 05-318/05-618: Human-AI Interaction
- 05-380/05-685: Prototyping Algorithmic Experiences (PAX)
- 05-499/05-899: Special Topics: Augmenting Intelligence
- 05-499/05-899: Special Topics: Fairness, Accountability, Transparency, & Ethics (FATE) in Sociotechnical Systems
Faculty Researchers
CMU, Accenture Advance AI in Workforce Training
NEWSThe Carnegie Mellon Accenture Center of Excellence for AI will advance the understanding and application of AI in workforce development and strategy.Organizations face a growing demand for...
CMU Technology Helps People Maintain Health at Home
NEWSAn app designed by Carnegie Mellon University researchers uses artificial intelligence to assess depression and fatigue. The goal? To better understand mental health in people living with ...
PLUS Program on NBC
NEWSWhat if every student could have their own personal math tutor?...
![image for the "[does] Compute" podcast, presented by the CMU School of Computer Science and Geekwire](/sites/default/files/styles/400px_wide/public/2025-09/does-compute-season-2.jpg?itok=RsFRrPi3)
Season Two of 'Does Compute' Now Available
NEWSFrom Oscar-winning work in computer graphics to solving problems inside the human genome, Carnegie Mellon University's top-ranked School of Computer Science is using computer science to tr...
Q&A with METALS Students about AIED Experience
NEWSA group of researchers from the Human-Computer Interaction Institute recently returned from the International Conference on Artificial Intelligence in Education (AIED 2025), held in Palerm...
Designing for "Vibes"
NEWSAnyone who has ever worked to carefully craft a video, whether to commemorate a family event or immortalize an amusing moment with a pet, knows that getting all of the elements just right ...
What’s Next for AI and Education
NEWSThe Human-Computer Interaction Institute (HCII) had a large presence at three educational technology-focused conferences last month in Palermo, Sicily, Italy....
Fox Earns NSF CAREER Award for Worker-Centered AI Design
NEWSSarah Fox, an assistant professor in Carnegie Mellon University's Human-Computer Interaction Institute, has received a Faculty Early Career Development (CAREER) Award from the National Sci...
From Code to Commands
NEWSToday's generative artificial intelligence models can create everything from images to computer applications, but the quality of their output depends largely on the prompt a human user pro...
PolicyCraft
PROJECTCommunity and organizational policies are typically designed in a top-down, centralized fashion, with limited input from impacted stakeholders. This can r...