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Human-Centered AI

Artificial Intelligence (AI) brings amazing capabilities and challenging risks. Human-centered AI (HAI) works to maximize AI’s benefits and minimize its harms by attending to AI capabilities and their impact on users, service providers, impacted stakeholders, and society at large. This area of research: 

  • Improves AI innovation processes to reduce project failure and bad outcomes
  • Creates new methods for people to interact with computing systems
  • Advances AI Literacy
  • Informs policy and the regulation of AI systems
  • Improves how innovators can team with AI to co-innovate
     

Machine Learning (ML) is a subset of artificial intelligence (AI) that involves training algorithms to learn from and make predictions or decisions based on data. Applied ML in the context of HAI focuses on designing AI systems with human needs, behaviors, and social contexts in mind.
 

Students who want to learn more about HAI might be interested in the following HCII courses: 

  • Wikibench illustration of a bench made up of the 8 puzzle pieces from the wiki logo

    Wikibench

    PROJECT

    AI tools are increasingly deployed in community contexts. However, datasets used to evaluate AI are typically created by developers and annotators outside...

  • 5 from HCII receive MSR AI & Society Fellowships

    Five Named Microsoft Research AI & Society Fellows

    NEWS

    Five researchers from the Human-Computer Interaction Institute – Hong Shen, Wesley Hanwen Deng, Motahhare Eslami, Ken Holstein, and Jason Hong – have been named 2024 Microsoft Research AI ...

  • an AI Design Kit visual illustrating the example of biometric security. Detection possibilities, actions, inferences and data capabilities vary across the 4 capability levels

    Yildirim Selected as AI Rising Star

    NEWS

    HCI Institute doctoral candidate Nur Yildirim was invited to present a lightning talk at the 2023 AI Symposium at the University of Michigan, which had a theme of “Responsible AI.”...

  • A new study from researchers in the HCII and at Cornell University shows that robots that hoard resources can still improve the overall welfare of human groups. (Image created by Pixlr, a generative AI program.)

    Less Is More: 'Stingy' Bots That Hoard Resources Can Still Boost Human Relationships

    NEWS

    A recent study from Carnegie Mellon University and Cornell University researchers unveiled how artificial intelligence impacts human welfare in social networks. ...

  • A team of HCII researchers received a $3 million NSF grant to create engaging, inquiry-based science learning opportunities for young children in the classroom. The project builds on the NoRILLA intelligent science exhibits the team created in collaboration with museums and science centers across the country.

    HCII Researchers Receive $3M NSF Grant to Expand AI-Powered Intelligent Science Stations in Schools

    NEWS

    A team of researchers from the Human-Computer Interaction Institute (HCII) in Carnegie Mellon University's School of Computer Science received a $3 million grant from the National Science ...

  • SCS professor Jodi Forlizzi recently appeared in Washington, D.C., to share recommendations with U.S. senators to ensure that AI innovations are sustainable, responsible and work for workers.

    Forlizzi Briefs Senators on AI in the Workforce

    NEWS

    Carnegie Mellon University School of Computer Science Professor Jodi Forlizzi on Tuesday shared four recommendations with U.S. senators to ensure that innovations in artificial intelligenc...

  • a full image of a parrot above 8 small squares, each containing a small portion of image. Text reads "Select 4 of the most representative visualizations of the parrot for hints"

    Eye into AI

    PROJECT

    Recent developments in explainable AI (XAI) aim to improve the transparency of black-box models. However, empirically ...

  • We built a visualization dashboard called Rx RiskMap that communicates and explains the results of a model to predict overdose risk across the state of Pennsylvania. The data shown is outdated and depicted for demonstration purposes only.

    Predicting and Visualizing Overdose Risk for Public Health

    PROJECT

    Overdose due to opioid misuse and abuse is currently a critical public health issue in the United States and worldwide. Machine learning (ML) approaches h...

  • LearnSphere

    Learning Analytics and Data Sharing

    PROJECT

    LearnSphere is a community data infrastructure to support learning improvement online. It integrates educational data and analysis repositories to offer ...

  • Nesra sits by Norilla earthquake table

    Mixed-Reality For Science Learning

    PROJECT

    NoRILLA is a patented mixed-reality educational system bridging physical and virtual worlds to improve STEM learning. Research at Carnegie Mellon Universi...

  • Multiplier Effects in Math Education (MEME) Project

    PROJECT

    The MEME Project’s goal is to produce better educational outcomes by increasing motivation, learning, and self-regulation....

  • Plus Logo

    Personalized Learning Squared (PLUS)

    PROJECT

    The PLUS project is improving the learning outcomes for marginalized students by "squaring" the power of both human and computer tutoring. The PLUS Traini...