Pittsburgh International Airport

This team investigated how to improve the airport waiting experience by exploring how additional transparency, control, and efficiency in the security lines might reduce airport travelers’ frustration and anxiety.
This team investigated how to improve the airport waiting experience by exploring how additional transparency, control, and efficiency in the security lines might reduce airport travelers’ frustration and anxiety.
Partnering with the Oasis Recovery Center and the startup Biomotivate, this MHCI team designed a solution to empower people in their recovery journey by making it easier to find the help they need when they need it.
Differing expectations about aging in place can create tensions between aging adults and their adult children. This team designed a solution to facilitate productive conversation and improve the family experience of aging.
This team worked with UX designers at NASA Ames Research Center to investigate how to situate diagnostic tools in a workflow to support crew members in thinking clearly, rationally, and critically.
Team Gov AI researched how technologies, such as conversational design, can bridge the gap with government policy to improve the process of applying for government benefits. This human-centered conversational UI project is centered around improving the citizen's experience of applying for services.
By combining user needs with innovative design, this capstone team is working on reducing the complexity of Bloomberg's machine learning workflow management.
What might the future of listening to music look like? How might we utilize new devices and emerging technologies to create products and services which eliminate the barrier between private digital music experiences and “in real life” (IRL) music experiences?
How could the capstone sponsor, Liquidnet, better understand the state of their users? After conducting research about the Liquidnet 5 product and its users, Team Trufflin' found inspiration in other professions that require timely decision-making in high-stakes situations. The team identified six domains similar to financial trading and conceptualized their best practices into design guidelines, ideas and prototypes relevant to the problem space of finance and trading.
Demand for the Pittsburgh-based program Talk: The New Sex Ed has outpaced the organization's ability to provide it, so this capstone team was tasked with creating a digital version of the program. In order to provide a judgment-free space where where teens can learn to navigate information about sex and what it means to make healthy lifestyle choices, the MHCI students proposed a narrative based intervention using text messaging as the primary medium they called Chat Fiction.
How could the client improve the online banking experience for their commercial banking customers? The team applied a variety of human-centered design methods to identify opportunities to improve the user experience of performing essential tasks and troubleshooting problems with an online banking tool.