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Social Computing

By analyzing natural social interactions and applying behavioral theories, social computing researchers have identified what makes online social interaction and communities successful and how to build better collaborative digital user experiences.

 

HCII faculty for decades have been leaders in research on computer-supported cooperative work, computer-mediated communication, the analysis and design of online communities, and investigating the social impacts technology has on society.

 

Today, social computing platforms and tools are a part of everyday life for many. For example, Wikis enable users to collaboratively edit content and share knowledge; industry-specific platforms offer community and collaboration (eg. GitHub for developers); platform-based workers (eg. ridesharing, freelancing, or crowdsourcing) find work and community online; and social networking platforms provide online space for community groups and real-time communication.

 

Students who want to learn more about social computing might be interested in the following HCII courses: 

  • A new study from researchers in the HCII and at Cornell University shows that robots that hoard resources can still improve the overall welfare of human groups. (Image created by Pixlr, a generative AI program.)

    Less Is More: 'Stingy' Bots That Hoard Resources Can Still Boost Human Relationships

    NEWS

    A recent study from Carnegie Mellon University and Cornell University researchers unveiled how artificial intelligence impacts human welfa...

  • a full image of a parrot above 8 small squares, each containing a small portion of image. Text reads "Select 4 of the most representative visualizations of the parrot for hints"

    Eye into AI

    PROJECT

    Recent developments in explainable AI (XAI) aim to improve the transparency of black-box models. However, empir...

  • To ease the friction caused by reduced in-person interaction, a team of HCII researchers created a Slack application called Nooks that helps initiate casual conversations and create affinity groups in an online workspace.

    Reviving Office Chatter

    NEWS

    About one-third of our lives are spent at work, and the relationships we build there can have personal and professional benefits. But a ma...

  • HCII Professor Robert Kraut and his co-authors earned the CSCW's most recent Lasting Impact Award for their 1988 paper, "Patterns of Contact and Communication in Scientific Research Collaboration."

    Kraut Earns Lasting Impact Award for Paper on Proximity's Role in Collaboration

    NEWS

    Zoom, Slack and Google Docs may be ubiquitous in today's workplace, but that wasn't the case 35 years ago. Yet many of the technologies un...

  • Skeema logo, 3 overlapping dots

    Skeema

    PROJECT

    Skeema is a new way to manage your tabs that helps to declutter your browser and your mind. ...

  • 3 people participating in a workshop for gig workers and policymakers

    Empowering and Enhancing Workers Through Building A Community-Centered Gig Economy

    PROJECT

    The gig economy is characterized by short-term contract work performed by independent workers who are paid in return for the "gigs" they perform. Example ...

  • 12 cards of various solid colors lay slightly overlapping on a black background

    Incorporating and Balancing Stakeholder Values in Algorithm Design

    PROJECT

    This project will create a general method for value-sensitive algorithm design and develop tools and techniques to help incorporate the tacit values of st...

  • screenshot of the choose sound categories, checkbox lists of different sound options

    Polyphonic

    PROJECT

    The Polyphonic project explores collecting real-world data by piggybacking on game streaming communities such as Twitch, which capture over a trillion min...

  • A blue bar chart of the 15 most shared accounts, and percent of people sharing them

    Account sharing sheds light on social cybersecurity

    NEWS

    Visit the original blog post on the Center for Informed Democracy & Social - cybersecurity (IDeaS) website.

  • screenshot of tool that measures context, trustworthiness and thoroughness of content

    CMU Researchers Develop Tool To Help Determine When To Reuse Content

    NEWS

    Don't reinvent the wheel, the saying goes. But before using someone else's design, at least make sure it will be round.

  • screenshot of the interventions they designed, including an estimated time on feed

    CMU Researcher Seeks To Understand the Regret Behind Social Media

    NEWS

    It started as a desire to spend less time on social media. 

  • 2021 CSCW logo

    HCII at Virtual CSCW 2021

    NEWS

      The ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) was held virtually October 23 to 27, 2021. ...